Customer Service

Big Sandy is there for you through their commitment in providing the best shopping and purchasing experience through superior customer service and providing access to in-home service repairs long after the sale is made. Big Sandy holds the increasingly rare distinction of being a company that services the product they sell. With your home furnishings, appliance and electronics purchases you have access to their in-house repair service. Each member of their repair team is continuously and extensively trained to handle all your service requests.

Do you have a service request?

Please fill out the form below, providing as much detail as possible.

Click here to find out about Total Care Protection for Appliances and Electronics.

Click here to find out about Total Care Protection for Furniture.

Big Sandy Superstores Proudly Serves the Following Areas:

Paintsville, KY Parkersburg, WV Ashland, KY Pikeville, KY Grayson, KY
Maysville, KY Charleston, WV Maysville, KY Chesapeake, OH Portsmouth, OH
Chillicothe, OH Lancaster, OH Teays Valley, WV


Shop for Furniture at Big Sandy Superstore in West Virginia, Ohio and Kentucky.

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