- Monday - Friday 10:00 am - 7:00 pm
- Saturday 10:00 am - 8:00 pm
- Sunday 11:00 am - 6:00 pm
#LIVINGSUPER HAS NEVER BEEN SO Easy
A Superstore is One Stop. One Shop. One Payment. One Delivery. Top Name Brand home furnishings at the Guaranteed Lowest Price all in one place. Hit the Easy Button and #livesuper!
We say, "Yes!" No matter what your situation is, we have a credit plan for you! From no interest - to low payment -to no credit check to layaway - we say yes because we want everyone to #livesuper.
From free shipping to custom installation and next day local delivery, we can make delivery work for you. Need white-glove assembly and set up? No problem #livesuper!
Service After the Sale
Service doesn't end when you check out. With factory-certified technicians and in-house service, you can be confident we'll care for you long after your purchase is made.
Big Sandy Superstore Gaylord
Deep in the heart of northern Michigan, Big Sandy Superstore stands out. At our Gaylord furniture superstore, we carry everything you need to outfit your first home or revamp your well-loved abode with top-quality brands and the styles you love. Choose from a wide variety of financing and low payment options, from no credit to no interest!
Located on M-32 near Meijer and Kohl’s, we serve the seat of Otsego County with unbeatable customer satisfaction.
Browse our catalog for America’s top 5 mattress brands (plus Purple and Nectar), and bedroom, living room, home office and dining room furniture to transform your home into the retreat of your dreams. During those Lake Effect snowstorms, take refuge with your family inside your super-cozy home and keep warm! Call, chat, or visit us to experience the Big Sandy Superstore difference today!
OUR CUSTOMERS Love US
While we'll never be perfect, our team has worked very hard to create a Superstore Experience for each and every customer. With more than 13,000 5-star reviews, our overall rating is 4.8!
We had such an awesome experience. Brent went over and above to make sure we were happy with our purchase. He was extremely helpful without being pushy and gave us time to actually look around without being stalked! It's hard to find people in retail these days that actually enjoy what they do and make the buying experience better and Brent is one of those rare people who love what they do and it shows! Thanks again!
Deanna Johnson was very pleasant to work with, she answered all my questions concerning my purchase and helped steer me in the right direction. She seems like she genuinely cared about me and my family's needs!!! Keep up the AMAZING job Deanna, and thanks for making everything go so smoothly.
I needed a dishwasher, Tonya not only took good care of us, she talked with us sharing stories and making me laugh on what started out to be a trying day. I had a picture of my refrigerator and she helped me match it perfectly. Her customer service went above and beyond and her personality is contagious. I will buy from her again.
Cristin was absolutely outstanding. I'm certain that these reviews fall on deaf ears, and the people that read them just toss them to the side, but I'll say it anyway: The focus. The questions she asked. The attention to details I would've never thought to ask...this was a special experience. Maybe she was having a good day, maybe she's like this day in and day out (I would venture to guess the latter,) she found Big Sandy lifelong customers, and will have spread positive word of mouth to dozens of folks, when it's all said and done. Well done, ma'am.
During COVID19 shopping; I called, booked showing appointment on same day, showed up, met with rep, showed me what I wanted to look at, no pressure sales, purchase, drop off appointment and out the door. 20 min process. Enjoyed it. Everyone was wearing masks for safety. This was my 2nd great experience.
James was a great salesman. He answered all my question on TVs straight up. Didn't try the hard sell on me. I actually think I might have bought my last TV off of him about three years ago. I bought a 65" OLED today. Went to sams club after that and was pleased that I got my TV for less - same brand, size and type.
ABSOLUTELY OUTSTANDING! All the way from picking out something that would work for our space to billing and delivery and setup! I would highly recommend this store! A absolute pleasure working with this store I for sure will return!