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Performance Appliance Protection PLUS No Risk Peace of Mind*

  • Services.

  • Delivery & Installation
  • Furniture
  • Appliances
  • HDTVs
  • Power Bases

IT'S GREAT TO KNOW THAT YOU'RE COVERED WHEN LIFE HAPPENS.

With all of the twists and turns that life has to offer, the last thing you need to worry about is your appliances breaking and having to replace the whole thing. With our Performance Protection Plus you can gain real peace of mind by protecting your investment. Plus, if your need for a service call doesn't arise, you'll get 100% of the price of the protection plan back as an in-store credit to use toward 50% of a future furniture or mattress purchase! That's right- you lose nothing! And if your product does require service, you will have our factory-trained technicians available to help! No risk and a big reward!

Download Policy Details

Do you have a service request?

Your service request will go directly to the service team designated for your location.

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Buy appliance parts online.

Click here to be redirected to our appliance parts portal to purchase appliance parts.

Buy Parts Online

Performance Protection (3 Year Coverage)

Includes:

No Lemon Guarantee

If your new appliance requires a fourth qualified repair for the same part of defect in a one year period, then the warranty can be turned in for a new unit!

Food Loss Protection

We'll reimburse you for food spoilage resulting from a covered failure from the date of plan purchase, up to $100 per year.

Power Surge Repair

Coverage on mechanical or electrical failure including power surges and lightning.

Award-Winning Service

Should you require service on any of your products, you have our factory-trained technicians available to help. Our service team has received multiple awards and is another reason Big Sandy Superstore is Bigger and Better!

Performance Protection PLUS (5 Year Coverage)

5 Year Coverage Includes everything in 3 Year Coverage plus:

No Risk—Big Reward If the need for a service call does not arise, you'll get 100% of the price of the protection plan back as in-store credit to use toward 50% of a future furniture or mattress purchase! That's right - you lose nothing! You either get top-notch, industry-leading repair service on your covered appliance, or we'll give you an in-store credit for 100% of the policy purchase price. It doesn't get any better than total peace of mind - at no risk! All we ask is that you redeem your policy within six(6) months of its expiration date.